FAQs

1. How can I earn points?

You can earn 0.5 points for each dollar spent on eligible items.
You can earn 100 bonus points when it's your birthday! Can only be earned once per year.
By referring a friend, you can both earn 100 bonus points after they place an order.
You can earn points for collecting badges! Please look at the badges section to see what it takes to earn badges, and what you earn for doing so.
You will earn points on qualifying items and actions that involve a transaction only when your order has been paid. Your Profile will subsequently be updated to reflect your new points balance.

2. How can I redeem points?

3. What is the The Book Club ?

4. Who is eligible to join?

5. How do I join?

6. When do my points expire?

7. How can I change my account details?

8. How can I check how many points I have?

9. How can I redeem my rewards?

10. How can I opt out of marketing communications or cancel my membership?

11. Is my personal information secure?

12. What if I have an issue with my Membership account?